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Digital commerce

Design and implementation of ecommerce platforms that combine seamless customer journeys with scalable architecture.

We optimize for conversion, personalization, and long-term growth across B2C and B2B.

Purpose
Commerce is no longer a channel; it is the business.
 Forte builds and continuously improves ecommerce platforms that balance seamless customer journeys with robust technical foundations. Our goal is simple: deliver measurable growth through conversion optimization, personalization, and scalability.



Approach
We bring product strategy, experience design, and engineering together in multidisciplinary teams that own performance over time.

1. Discover and align
 Understand business goals, customer behavior, and technical constraints.
 Define KPIs for growth, conversion, and retention.

2. Build and integrate
 Develop modular, future-ready architectures connected to ERP, CRM, and PIM ecosystems.
 Embed personalization, AI-based recommendations, and analytics from day one.

3. Operate and optimize
 Continuously release new features, A/B tests, and performance improvements.
 Use data, insight, and experimentation to refine every step of the buying journey.

Deliverables

  • Scalable ecommerce solution for B2C and/or B2B

  • Continuous optimization program based on data and testing

  • Seamless integration with key business systems

  • Personalization and loyalty capabilities


Outcome

A living commerce platform that grows with the business, improves with every release, and delivers sustained value across markets and customer segments.