A new comprehensive, future-ready digital ecosystem.
DRK Kliniken
2018 - Ongoing
A comprehensive, future-ready digital ecosystem for DRK Kliniken Berlin – from the corporate website and a modern careers portal with chatbot support to the new intranet for more than 4,000 employees.
Background: A long-term partnership for sustainable digitalization
Since 2018, we have worked closely and collaboratively with DRK Kliniken Berlin to strategically plan, user-centeredly design, and technically implement key digital platforms. Our goal: a seamless digital infrastructure that equally convinces patients, visitors, applicants, and employees.
The projects include:
A new corporate website that represents all hospital locations equally.
A modern careers portal, including an HR chatbot to simplify the application process.
A newly developed intranet that connects more than 4,000 employees and revolutionizes information exchange.
Challenge
Complex requirements – many target groups, one consistent experience
DRK Kliniken Berlin faced the challenge of rethinking its digital communication and infrastructure:
A unified and equal representation of all hospital locations.
Simplifying and improving recruitment through digital services.
A modern intranet for 4,000 employees with high practical value and easy usability.
A future-proof technical architecture with integrations to third-party systems.
Solution
A digital ecosystem with a clear focus on the user
Together with DRK Kliniken Berlin, we created a consistent, modular, and scalable solution—driven by intensive co-creation, agile methodology, and close collaboration.
1. New Corporate Website
The objective was to create a clear, accessible platform for patients, visitors, and specialists. All hospital locations were to be represented equally, supported by a central internal database.
Our services:
Concept and design
Editorial and content management
TYPO3 development
Editorial training and support
2. Career Portal & Digital HR Assistant
The goal was to strengthen the employer brand of DRK Kliniken Berlin and maximize the simplification of the application process.
Features and highlights:
Fast access to the job board
Focus on key professions and authentic testimonials
Integration with the applicant management system
Analytics setup for conversion tracking
Special highlight:
An HR chatbot we developed with an informal, approachable tone, which answers applicant questions using videos, emojis, and images to lower the barrier to entry.
Our services:
Requirements workshops and project management
UX concept and UI design
Technical architecture
React frontend, WordPress CMS
Consulting on imagery and hosting setup
3. New Intranet: Connected. Personalized. Future-proof.
We conceptualized, designed, and implemented a new intranet for over 4,000 employees to centralize information and foster collaboration.
Key features:
Personalized homepage with an individual news feed
Improved search functionality
Self-service frontend editing
Mobile-first approach for location-independent access
Integration with a central database
Technical highlight:
A "future-friendly" system design that allows for flexible adaptation to future requirements.
Technical Implementation: Future-oriented and scalable
We utilized modern, proven technologies—individually selected and tailored to the needs of DRK Kliniken Berlin:
TYPO3 for the corporate website
WordPress CMS and React frontend for the career portal
Interface integration with the applicant management system
Modular system architecture focused on easy maintenance and expandability
Mobile-first design across all platforms
Analytics setup for measurable results
Results
The new digital infrastructure provides a sustainable boost for the DRK Kliniken Berlin:
Stronger employer brand and simplified recruiting
Enhanced visibility and accessibility for patients and professional audiences
More efficient internal communication and collaboration
Future-proof, expandable platform architecture
Conclusion: A Partnership of Equals for Digital Excellence
Through close, collaborative partnership, a clear focus on user-centricity, and a future-ready technical foundation, we have elevated the digital infrastructure of DRK Kliniken Berlin to a new level—creating genuine value for patients, applicants, and over 4,000 employees.
